How It Works
Flowtic helps service teams launch automation in layers, so you can reduce response time without compromising escalation quality.
What you’ll achieve
Step-by-step
A simple setup path that works for support, chat, lead routing, and booking workflows.
Step 1
Start with the message sources you already use. Add timezone rules and booking constraints so the bot can confirm correctly from day one.
Step 2
Upload or define your FAQ coverage and service catalog. Add confidence thresholds and escalation rules for complex or sensitive requests.
Step 3
Turn conversations into outcomes. Collect short qualification answers, route leads to the right team, and book appointments automatically when eligible.
Step 4
Track response time improvements, booking conversion, and attendance patterns. Improve your bot flows based on what drives results.
Tell us your service types, booking rules, and current support workflow. We'll recommend the first automation to launch for fastest impact.
FAQ
Quick answers to the questions teams ask before they launch Flowtic.
Teams typically start seeing value quickly by launching one workflow first. A full rollout depends on service complexity and how many booking rules you want to include.
Yes. Use routing rules to route and book based on service type, availability, and eligibility requirements.
Most teams start with support replies + lead qualification. Then they add booking and reminders once they validate outcomes.
