Privacy Policy

This page explains how Flowtic handles data used to provide AI chatbot, lead routing, booking, and reminder automation.

1. What data we process

Client messages and conversation context needed to answer, qualify, and book.
Booking and scheduling data (availability, confirmation status, reminder outcomes).
Business configuration data (services, rules, and escalation preferences).

2. Why we process it

To deliver automation workflows that support your client operations.
To maintain performance, improve responses, and prevent misuse.
To provide analytics and reporting about conversation and booking outcomes.

3. Security

We apply industry-standard security controls, encrypted transport, and access restrictions to protect data from unauthorized access.

4. Your choices

You can request data export or deletion by contacting support@flowtic.ai.