Terms of Service

1. Service

Flowtic is provided as a SaaS platform for business automation and conversational client operations including chatbot replies, lead qualification, booking workflows, and reminders.

2. Acceptable use

• You are responsible for ensuring lawful and consent-driven messaging practices.
• You agree to use Flowtic in a way that respects customer privacy and communication policies.
• You must configure safe escalation and required-field handling for your specific use cases.

3. Billing

Service usage indicates acceptance of the selected plan pricing and any applicable billing policies. You can upgrade at any time to increase automation capacity and team access.

4. Fair use and limitations

Plans may include fair-use limits. If your automation requirements increase significantly, we may recommend upgrading to the next plan tier.

5. Contact

Questions about these terms can be sent to support@flowtic.ai.