FAQ
Questions about Flowtic chatbot
Quick answers to the questions teams ask before they launch Flowtic.
Do you train the bot only once?
+
You’ll start with your service catalog and FAQ coverage, then improve it over time using analytics. Flowtic is designed for iteration, not one-time setup.
Can the chatbot handle pricing and eligibility questions?
+
Yes. Configure pricing/eligibility rules and service terms, and add escalation for cases that require human review.
Will it work for multiple locations or service types?
+
That’s supported via routing rules. You can route and book based on location, service type, and capacity constraints.