Built for service teams
Professional workflows, not demo-level automation
Add automation in layers: replies → qualification → booking → reminders → analytics. This helps you keep quality while improving speed.
AI Support Replies (with safe escalation)
Handle FAQs, policies, and service updates instantly. Flowtic uses confidence thresholds and escalation rules so complex cases always reach a human team member.
- ✓FAQ + policy coverage
- ✓Service updates and status replies
- ✓Human handoff when confidence is low
Lead Qualification + Routing
Ask short, high-signal questions to understand intent. Then route leads automatically by service type, location, urgency, and capacity—so nothing gets stuck in inboxes.
- ✓Qualification question flows
- ✓Hot lead prioritization
- ✓Routing by rules (region, budget, urgency)
Appointment Scheduling & Reminders
Turn client conversations into bookings. Confirm availability, book instantly, then trigger reminders and no-show recovery sequences across channels.
- ✓Live availability messaging
- ✓Booking confirmation + reminders
- ✓Rescheduling + missed-appointment recovery
Workflow Automations for Operations
Automate the internal steps around the client journey: CRM updates, internal alerts, callbacks, and pipeline stage changes—without manual follow-ups.
- ✓CRM + team sync (ready for integration)
- ✓Internal alert triggers
- ✓Follow-up orchestration by outcome